We take your data protection seriously.
We process personal data and have therefore adopted this privacy policy to inform you how we handle your data.
BLUME Support is the data controller for the information we collect about you, and we ensure that your personal data is processed in accordance with the GDPR regulations.
If you wish to contact us regarding our processing of personal data, you can do so at:
Processing of personal data
Personal data includes any kind of information that can directly or indirectly be linked to you.
As a customer or supplier, we collect the following personal data about you: contact details and bank information.
As a client/user, we collect the following personal data about you: contact information and journal data related to your treatment process. All such data is deleted 60 days after the completion of your treatment.
For unsolicited applications to BLUME Support as an employee or supplier, applications and attachments are stored for a maximum of 6 months, after which they are deleted. If applications and attachments are kept longer than 6 months, separate consent will be obtained.
Security
We have implemented appropriate technical and organizational measures to prevent your data from accidental or unlawful deletion, disclosure, loss, degradation, unauthorized access, misuse, or any other processing contrary to the law.
Purpose
Personal data about customers/suppliers is collected for the following purposes:
- Processing your purchase and/or delivery of your service to us
- Managing your relationship with us
- Personal data about clients/users is collected for the following purposes:
- Handling your booking of a program
- Preparation and execution of sessions
- Evaluation and follow-up after your program
- Information collected via the website https://Blumesupport.dk is used to identify you as a user, register your request for contact or booking, and to deliver the services you have requested, such as sending you various information.
Data minimization
We only collect, process, and store the personal data necessary to fulfill the stated purposes. Additionally, certain data collection and storage may be required by law for our business operations.
The type and scope of data we process may also be determined by the need to fulfill a contract or other legal obligation.
Storage period
Data is stored only as long as permitted by law and deleted when no longer necessary. The storage period depends on the nature of the information and the reason for storage. Therefore, it is not possible to specify a general timeframe for data deletion. However, client data related to individual well-being programs is deleted 60 days after the program ends.
Your consent to receive newsletters and book a program is voluntary, and you may withdraw it at any time by contacting us using the details above.
Disclosure of information
We use third parties for data storage and processing, including providers of our IT solutions and our therapists. All our data processors have signed data processing agreements with BLUME Support that comply with applicable data protection laws.
These processors only process data on our behalf and are not allowed to use it for their own purposes. In relevant cases, data may be disclosed for legal reasons.
Disclosure of personal data such as name and email to other purposes will only occur with your consent.
We only use data processors within the EU or in countries that provide adequate protection for your data.
Use of cookies
The website uses "cookies," which are text files stored on your computer, mobile device, or similar, to recognize your device, remember settings, perform statistics, and similar purposes. Cookies cannot contain harmful code such as viruses.
It is possible to delete or block cookies.
However, if you delete or block cookies, the website may not function optimally, and some content may be inaccessible.
Your rights
You have the right at any time to be informed about what data we process about you, where it comes from, and what we use it for. You can also be informed about how long we store your personal data and who receives your data, including recipients in Denmark and abroad.
If you request it, we will inform you about the data we process about you. Access may be limited to protect other people’s privacy, business secrets, and intellectual property rights.
You can exercise your rights by contacting us. Our contact details are at the top of this document.
If you believe the personal data we process about you is inaccurate, you have the right to have it corrected. You must inform us about the inaccuracies and how they should be corrected.
In some cases, we are obligated to delete your personal data. This applies, for example, if you withdraw your consent. If you believe your data is no longer necessary for the purpose it was collected, you can request deletion. You can also contact us if you believe your data is being processed in violation of the law or other legal obligations. You also have the right to file a complaint with the Danish Data Protection Agency (Datatilsynet).
When you request correction or deletion of your data, we will verify if the conditions are met and carry out the changes or deletion as soon as possible.
You have the right to object to our processing of your personal data. You can also object to the disclosure of your data for marketing purposes. Use the contact information at the top to send your objection. If your objection is justified, we will stop processing your data.
You have the right to data portability, meaning you can request your data to be handed over or transferred to another data controller or processor.
We delete your personal data on our own initiative when it is no longer necessary for the purposes it was collected.
This website is owned by BLUME Support, CVR no. 36399406, Strandpromenaden 18B, 8700 Horsens, Denmark.
